Most orders are shipped within 24 hours of purchase. During busy periods or weekends, we reserve the right to ship orders within 48 hours of the order being placed.

Once your order has shipped, you will receive a USPS tracking number.

All orders are shipped through the United States Postal Service (USPS).

Depending on the item and shipping option selected, orders may ship via:

• USPS First Class Mail

• USPS Ground Advantage

• USPS Priority Mail

Some smaller items qualify for free shipping. These items are typically shipped in a protective bubble envelope via USPS First Class Mail.

USPS First Class Mail is an economical shipping option, but tracking can be inconsistent and unreliable. Tracking updates may be delayed, skipped entirely, or may not update until the package reaches your local post office.

Delivery may take up to 10 business days depending on USPS processing times and your location.

Yes. If you prefer faster delivery and more reliable tracking, we recommend selecting USPS Ground Advantage or Priority Mail at checkout.

These services generally provide more consistent tracking updates and quicker delivery times.

USPS First Class Mail tracking is known to be unreliable and inconsistent. It is common for packages to travel several days without receiving a scan.

In many cases, tracking will update again once the package reaches your local USPS facility or is out for delivery.

If your item was shipped via First Class Mail, we recommend allowing the full 10 business days for delivery before assuming the package is delayed.

Please make sure your shipping address is correct at checkout. We cannot be responsible for packages delivered to incorrectly entered addresses.

If you realize an address error immediately after ordering, please contact us as soon as possible and we will do our best to update it before shipment.

Returns are accepted within 14 days of delivery.

To qualify for a return:

• The item must be returned within 14 days of confirmed delivery

• The item must be in its original condition

Once the returned item is received and inspected, a refund will be issued to the original form of payment.

Unless the item arrived damaged or there was an error with the order, return shipping costs are the responsibility of the buyer.

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Because many pieces offered by Tazeya are one-of-a-kind, exchanges are not always possible. If you are interested in exchanging an item, please contact us and we will do our best to assist.

Many pieces offered by Tazeya are vintage or previously owned jewelry.

Vintage jewelry often carries a unique history and character. As a result, some items may show minor signs of wear consistent with age and prior use, such as light surface marks or natural patina.

We carefully inspect each piece and make every effort to accurately photograph and describe the condition in the listing.

very order is packaged carefully to ensure safe delivery.

Depending on the item, your purchase may include:

• A Tazeya jewelry display card

• A jewelry box

• Protective packaging for safe shipment

The packaging included with each item is typically noted in the product description.

Absolutely. If you have questions about a piece, please feel free to contact us before purchasing. We are happy to provide additional details or photographs whenever possible.