At Tazeya, we curate distinctive, one-of-a-kind jewelry pieces with care and intention. Because many of our items are vintage or limited in quantity, we believe in clear communication and thoughtful service.

Shipping Policy:
Processing Time
Orders are processed within 1–2 business days, unless otherwise noted in the product description.

Shipping Carrier:
All orders are shipped via USPS with tracking provided. Once your order ships, you will receive a confirmation email with tracking details.

Delivery Time:
Standard U.S. delivery typically takes 3–7 business days after shipment, depending on your location. Delivery timelines are estimates and may vary due to holidays, weather, or USPS delays.

Lost or Delayed Packages:
If your package appears delayed or lost, please contact us. We will assist you in working with USPS to resolve the issue.

Returns & Exchanges:
Because many Tazeya pieces are vintage or limited in availability:

Returns are accepted within 14 days of delivery.
Items must be unworn, undamaged, and returned in original packaging.
Buyer is responsible for return shipping unless the item arrives damaged.
Refunds will be issued to the original form of payment once the item has been received and inspected.

Final Sale Items:
Custom pieces, discounted items, and certain marked vintage pieces may be final sale.

Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos. We will resolve the issue promptly.

Product Descriptions & Vintage Disclaimer:
Many Tazeya pieces are vintage or sourced internationally. Subtle variations, patina, or minor imperfections are part of their character and history. We photograph items as accurately as possible; however, colors may vary slightly depending on your screen settings.

Jewelry Care:
To preserve your jewelry:

Store in a dry place.
Avoid water, perfumes, and harsh chemicals.
Remove before swimming or exercising.
Clean gently with a soft cloth.
With proper care, your piece will remain beautiful for years to come.

Payment & Privacy:
We accept secure online payments through encrypted checkout processing. Your personal information is used solely to fulfill orders and provide customer support. We do not sell or share customer data.